Testimonials

NFPS TestimonialsThis page is dedicated to the feedback that we get from the many people who train with us. On here you can find feedback on our You Tube page and also in the form of written feedback that we have received. If you are thinking of training with us then it is important for your to ensure that we are the right organisation for you, so we believe it is not what we say that is important, but what those who have trained with us say. The feedback is not necessarily in any chronological order so feel free to browse.

Video Testimonial From Jack Barnett
http://irc-training.com/ - This is a video testimonial from Jack Barnett who runs IRC Training. Jack is a great guy and a very competent trainer who has a lot of experience in a lot of different systems and you can find out a lot more about Jack by visiting his website at - http://irc-training.com/
Video Testoimonial - Doug Melia
http://www.safer-handling.co.uk/ - This is a video testimonial from Doug Melia from Safer Handling who specialises in risk reduction solutions to those working in education, children's services and in the care sector and you can see his web-site here - http://www.safer-handling.co.uk/
Video Testimonial - Robin Horsfall
http://www.robinhorsfall.co.uk/ - This is a video testimonial from Robin Horsfall who many of you will know because he was one of the SAS soldiers who took part in the Iranian Embassy Siege in London in 1980. Robin is a good guy and you can see his web-site here - http://www.robinhorsfall.co.uk/
Video Testimonial - Alex Hunter
alex@thetrainingworks.org - This is a video testimonial from Alex Hunter from The Training Works who is a great trainer and who works for a great training company in the Wimbledon area. You can contact Alex directly about CQC and PI training by sending him an email to: alex@thetrainingworks.org
Video Testimonial - Keith Butchard
http://www.response-training.co.uk/ - This is a video testimonial from Keith Butchard from Response Training Services who runs a great training company and who is located in the Kent area. You can see Response Training Services web-site and all the courses they offer by going to this link: http://www.response-training.co.uk/
Video Testimonial - Mario Garcia
http://www.pttc.co.uk/ - This is a video testimonial from Mario Garcia at PTTC Training who runs a great training company in London. You can see PTTC's web-site and all the courses they offer by going to this link: http://www.pttc.co.uk/
Video Testimonial - Mark Sproule
marksproule@hotmail.co.uk - This is a video testimonial from Mark Sproule from Contact Training Services who runs a great training company located in Northern Ireland. You can contact Mark and his wife Arlene directly if you are interested in them running, helping or assisting you with training or internal verification by dropping mark an email at: marksproule@hotmail.co.uk.
Video Testimonial - Nicholas Davies
http://nicholas-davies.com/ - This is a video testimonial from Nick Davies at Nicholas-Davies.com who runs a great training company and who delivers training in a wide and diverse range of courses ranging from conflict resolution to physical intervention and self-defence. You can see Nick's web-site and all the courses he offers by going to this link: http://nicholas-davies.com/
Video testimonial - Phillip Newton
http://www.ijjauk.com/ - This is a video testimonial from Philip Newton from IJJA Training Solutions Ltd who runs a great training company and who is located in the Barrow-in-Furness, Cumbria area. You can see IJJA Training Solutions Ltd web-site and all the courses they offer by going to this link: http://www.ijjauk.com/
Video Testimonial - Rob Williams
www.lawfulselfdefence.com - This is a video testimonial from Rob Williams who has just recently trained with us. Rob is a great guy, very experienced and competent and is based in the Wolverhampton area. You can check out Rob's website and the courses he offers by going to www.lawfulselfdefence.com
Video Testimonial - Stuart Nicoll
stu_nicoll@hotmail.com - This is a video testimonial from Stuart Nicoll who runs a great training company in Scotland. You can contact Stuart directly by emailing him at this address if you are looking for training in the Glasgow / Edinburgh area - stu_nicoll@hotmail.com
Video Testimonial - Terry Streather
http://oakwoodtraining.co.uk/ - This is a video testimonial from Terry Streather of Oakwood Training who runs a great training company in the Leicester area. You can see Oakwood's Training web-site and all the courses they offer by going to this link: http://oakwoodtraining.co.uk/
Autisim Awareness Testimonial
This is a testimonial about our Autism Awareness Pack from someone who teaches Autism Awareness, has brought up two children with Autism and who runs support groups for autistic children and their parents.
Testimonial from Nick Warren MD Patronus Security, Exeter, Devon.
Testimonial from Nick Warren MD Patronus Security, Exeter, Devon.
Self Defence Trainer Course Feedback - Paul Sutton
This is a testimonial from Paul Sutton who attended our Oct 2015 BTEC Level 3 Advanced Self-Defence Instructor Award Course.
Self Defence Trainer Course Feedback - Dave Wignall
Feedback about our BTEC Level 3 Advanced Self Defence Trainer Course Feedback from Dave Wignall who attended our October 2015 Course
Self Defence Trainer Course Feedback - Glenn Briant
Feedback about our BTEC Level 3 Advanced Self Defence Trainer Course Feedback from Glenn Briant who attended our October 2015 Course
Testimonial From our Hong Kong Collague
This is a Testimonial from Lawrence Chu who came and trained with us and then with our help, pioneered and implemented a training programme back in Hong Kong with exceptional results.
Testimonial from an Ex-Prison Service Trainer
This is a testimonial from an ex-Prison Service C&R instructor who we recently helped gain certification through NFPS Ltd.
Testimonial from an ex-Police Officer
This person was a very experienced police officer who decided to train with us after doing a lot of research into what training was on offer and his comments on our support and our approach are worth reading.
Testimonial from a Violence and Aggression Advisor to a Mental Health Service in the NHS who is also the Lead Trainer for Physical Interventions and Breakaway for their Trust
This is a testimonial from a Violence and Aggression Advisor to a Mental Health Service in the NHS who is also the lead trainer for Physical Interventions and Breakaway for their Trust. Prior to converting over the NFPS this person was a very Senior Tutor in another organistaion so his comparative overview is a must for anyone looking at a better way of doing things.
Testimonial from a Large Primary School in the UK
This is a testimonial received in April 2013 from a large primary school that has a seven place resource provision (for behaviour). Since receiving NFPS qualifications their trainers have ensured that ALL staff are trained in the techniques that are effective in the control and removal of primary aged children. The impact of this alone is huge.
Testimonial on Post Course Help and Support
This is a testimonial from Pete Melling who trained with us recently and who has commented on the post course help and support that we have provided him with through ourselves and also via our Awarding Body and insurance contacts.
Testimonial from the Priory Group
Since 2009 The Priory Group - one of the largest providers of Healthcare services in Europe - moved away from its old MVA and Physical Intervention Training to adopt the NFPS system of work. Recently the Priory commissioned an independent comparative survey from the University of Southampton to compare the NFPS system to the previous system used and to ensure that the NFPS system of work was acceptable: clinically, ethically and legally.
NHS Dumfries and Galloway
Joe McGinley is a very experienced Conflict Management and Physical Intervention Trainer in the NHS with responsibility for over 4000 staff. Prior to undertaking NFPS Training Joe had been trained in many different systems of physical restraint, including Home Office Approved systems and other General Service's training to name but a few. Recently Joe decided to implement NFPS training systems into his NHS Trust and you can read his reasons why in his testimonial.
Testimonial from a Very Experienced NHS Trainer
This gentleman is a very experienced Physical Intervention Trainer in the NHS who recently wrote to us having reflected on his experience post training with us. His testimonial is a true and candid reflection of his experience in teaching physical restraint in the NHS. It is also an objective and comparative observation of someone's dedication to getting things right for the right moral, ethical and legal reasons.
Testimonial from an Ex-Serviceman
Mike left the Army in 2012 and before coming to us had trained with another provider. However, he was glad that he eventually found us.
Mark Williams - An Expert Witnesses Opinion
Mark Williams is one of the UK's Expert Witnesses on the Use of Force. He is an ex-Police Trainer and was a member of the Association of Chief Police officers Arrest and Restraint and Self Defence Committee Panel. Recently I spoke at a 'Understanding Reasonable Force' seminar hosted by Mark's organisation - Tactical Safety Responses Ltd. Read for yourself his comments that he sent to me post the event.
Advice from Someone Who has Spent £thousand's on Training!
Over the years Wayne has spent literally thousand's of pounds and hundreds of hours on training courses, and he has trained with possibly nearly every major training provider in the UK (and abroad). Wayne is now well on the road to success himself and if you read his comments you will get an insight into how you can save yourself a lot of time and money.
Testimonial from Mike - A very Experienced Trainer
Testimonial from a very experienced security, door supervisor and close protection trainer who attended our last BTEC Level 3 Restraint & Breakaway Instructors Qualifying Course. Mike is a very experienced person whose company provides services for many high profile organisations and individuals and whose staff are positive, polite and professional.
Testimonial from Alpha School
This testimonial is from Dr. Bruce Lawrie, the Head of Psychology at Alpha School in Peterhead, Scotland. We recently ran a week long course for the school and the testimonial from Dr. Lawrie can be seen here.
Testimonial Received - 20th September 2010
This testimonial is from someone who worked in a very demanding SEN private school. One evening he was walking home when he was violently attacked with one assailant threatening to "take his eye out". This incident left this person very distressed and, to add insult to injury, the police response was so poor that it knocked his confidence, that was until he attended one of our courses. Read on...
Supporting Someone in a Disciplinary Hearing - 16th September 2010
"Hi Mark, I thought I'd let you know the outcome of my disciplinary hearing. The hearing took place on [date withheld]. The morning was spent going through all the evidence and questioning me. After lunch, when the witnesses were due to be heard, the [union] rep offered the panel a chance to halt the hearing before progressing into the afternoon as by this time we were really not sure just what the charges against me were!! Read on...
Edinburgh 2010 Feedback
The following feedback has been taken from the recent BTEC Level 3 Restraint & Breakaway Instructors Qualifying Course that was held between the 28th June - 2nd July in Edinburgh, Scotland. The course was attended by some great people ranging from Door Supervisor Trainers to specialist trainers in Local Authority, the NHS, Mental Health and Psychiatric settings. If you are thinking of training in this field then see what they have to say about their experiences.
Recent Feedback from a Trainer about their Experience
This is a fascinating yet sad account of what one very knowledgeable trainer is experiencing in the industry. Her e-mail to us yet again highlights the 'abuse' many people receive at the hands of trainers in the industry. Sadly, there are still those organisations who teach people this way. You will find this article very interesting, and if you are considering becoming a trainer choose your training provider carefully.
CADOR PENDRY Owner, CASCADE
I have known Mark for approximately 4 years, and although I had been briefed about his pioneering training methods by colleagues, prior to attending the Physical Restraint & Breakaway course in 2009. I was unprepared for the energy, knowledge and inspirational teaching methods that Mark exudes.

I have since attended other Restraint/Self Defence courses by Mark and his team and always find the same consistently high quality, interactive and inspirational training as on my first course.

There are very few people who can pass on knowledge and inspire at the same time. Mark is one of those people.

CADOR PENDRY Owner, CASCADE
Dawn Williams BSc (hons), Director Cognition Learning & Development Ltd
"In my previous position within North Somerset Council I was responsible for commissioning external Trainers to deliver high quality training to Staff and Foster Carers. Mark always provided the highest quality, informative, fun, interactive training for us. Staff and Carers rated him highly and when his courses were running we were always over booked - such was his popularity and confidence regarding the extent of his knowledge!

There is quite simply nothing Mark does not know about his subject area!

On top of this an extremely likeable and well-respected person."

Dawn Williams BSc (hons), Director Cognition Learning & Development Ltd
Ed Byrne, BSc Risk & Security Management
When you train with NFPS you really do become part of a family, even if time lapses Mark will be on the end of a phone or email if you need help or advice. The infomation and training Mark and his company provide is cutting edge in all aspects of physical activity and more than exceeds anything I have experienced in the public and private sectors.

Ed Byrne
BSc Risk & Security Management
Gio Dis, Director at Gateway Security Services (UK) Ltd
"Mark is a fantastic trainer of trainers. He has a great understanding of what it is to be human and gets the material across in an accurate and concise manner that is fun and accessible for all his learners. Mark's enthusiasm is infectious and his training enjoyable. I highly recommend training with Mark if you haven't already!"

Gio Dis
Director at Gateway Security Services (UK) Ltd
James Sanderson, Managing Director SPP Solutions Ltd
"Mark has an outstanding way with people. He is engaging, lively, fun and diligent. The NFPS system is second to none. The fact that Mark has had frank interviews with such people as Michael Mansfield QC, Gary Slapper and John Wadham is testament to this brilliant system. I would recommend Mark and NFPS Ltd without hesitation."

James Sanderson
Managing Director SPP Solutions Ltd
Jonathan Harper, Director at TIC Personal Safety Training Ltd
I attended Marks 2 day Self Defence course in April 2016 and I personally can't recommend him enough. I through thoroughly enjoyed the whole experience and took so much away from his training. 

In the last 6 months I have generated an abundance of leads through linkedIn and this is down to the knowledge I learnt from the marketing course Mark provides FREE for his attendees during the 2 day programme. 

He's a complete master of his art, inspiring, motivating and a great guy to know an respect.

I look forward to meeting Mark and his team again on future training events.

Jonathan Harper
Director at TIC Personal Safety Training Ltd
Mal Whitfield, Trainer at Education and training
"To quote Tina Turner "Simply the best, better than all the rest" would define Mark Dawes.

Mark has to be one of the most influential people whom I have ever had the pleasure to meet. His deep knowledge of his subjects and his indepth understanding of the law does nothing but leave me amazed every time.

Mark has the ability to instill confidence into even the most non-confident people, I have never known him be judgemental in any way and he always seems to see the best in people.

He goes far and away above going that extra mile to help his clients and has worked hard to rightly claim the respect in which he is held."
Mal Whitfield

Trainer at Education and training
Rick Wheeler, Learning & Development Professional and Project Manager
"Mark’s knowledge of conflict resolution, health & safety, the law and the security issues connected to retail are second to none.

I have worked with Mark on a number of developmental projects and benefited from his professionalism and ability to perform to the highest standard.

Without Mark’s help in designing our strategy and training sessions for dealing with theft and violence within our stores I am positive that a number of my retail colleagues would have taken the wrong approach, but having received Mark’s insightful and innovative training, they thankfully did the right thing. His training sessions were not only enjoyable but extremely informative.

I would not hesitate to recommend Mark and his service to anyone who wished to put the safety of there staff at the forefront of people development plans."

Rick Wheeler
Learning & Development Professional and Project Manager
Roy Haskett, Former Youth Justice Worker
"Speaking as a student on one of Mark's training events, "Preparing for Violence and Aggression at Work" course, I found him to be most professional indeed. He treated his students with respect and we found his methods were set at the appropriate level and easy to follow."

Roy Haskett
Former Youth Justice Worker
Sam Bull, Director of Secure Care UK Secure Patient Transport Specialists
As far as Physical Skill Instruction in Physical Intervention / Restraint and Breakaway / Self-Defence and Conlfict Risk Management Mark is the most informative instructor i have ever met.

We were recommended to Mark over 2 years ago and since then have continued to train with him and the NFPS family.

His courses are professional, fun and interactive, the whole of the NFPS family are highly professional ensuring the very best training is given to everyone on the team. Highly Recommend NFPS to the industry.

Thanks for the tuition and support guys,

Sam Bull
Director of Secure Care UK Secure Patient Transport Specialists.
Steven Timperley
"I have known Mark now for approximately 4 years and in this time I have found his work to be nothing but outstanding. Not only is he one of the very finest trainers/coaches in the UK to date (fact), he is also a first-rate mentor and inspiration to many. An author, authority and innovator, Mark constantly raises the standards within his chosen skills-sets. In short, I cannot praise Mark enough for the help and assistance he has given me over the years, and I recommend 100% and without question to others!"

Steven Timperley